AI discovery · Melbourne

Know where AI pays for itself.And where it doesn't.

Before you spend a dollar building anything, we sit with the people doing the work and map how your business actually runs. You get an honest, written list of what's worth automating and what isn't — yours to keep either way.

$490 + GSTCredited back within 90 daysWritten summary within a week
DISCOVERY NOTES — DAY ONE
09:14Quotes re-typed from email into the spreadsheet
09:40Same job photos saved in three different places
10:05Two people chasing the same overdue invoice
11:20Owner is the only one who can price a job
13:50Nobody knows which quotes went cold
The problem

Most AI projects fail before anyone writes code.

Not because the technology doesn't work. Because nobody checked what the business actually needed first.

01 / TRAP

Buying tools before mapping process

A licence for everyone and no clear idea which job it's meant to do. Six months later nobody's using it and the renewal comes up anyway.

02 / TRAP

Automating something broken

Automation makes a bad process faster, not better. And the bottleneck is almost never the step you assumed it was.

03 / TRAP

Starting with the hardest thing

The ambitious project stalls and poisons the well. The boring one that gives four hours a week back would have paid for the rest of it.

What actually happens

We watch how the work really flows.

Not a workshop and not a slide deck. A conversation with the people doing the job, and an honest read on where AI fits.

01

We come to you

On site if you're in Melbourne, on a call if you're not. However long it takes — some businesses we understand quickly, some take the better part of a day.

02

We talk to the people doing the work

Not just the owner. Whoever is re-keying numbers between two systems knows where the time actually goes better than anyone on the org chart.

03

We map it honestly

Where the hours go, which steps are duplicated, what quietly breaks when one person is away, and which of it a machine could genuinely take on.

04

You get it in writing

Within a week — a ranked list of opportunities, what to do first, and what to leave alone. Then a call to walk you through it.

What you get

A ranked list of what's actually worth doing.

The centre of the write-up is an opportunity register — everything we found, scored on what it costs you to do and what it gives back. Here's one from a services business.

OPPORTUNITY
EFFORT
GIVES BACK
VERDICT
Quote follow-ups chased automatically
Low
~6 hrs/week
DO FIRST
Job photos filed to the right job on arrival
Low
~3 hrs/week
DO FIRST
Inbox triage and reply drafting
Medium
~8 hrs/week
NEXT
Supplier invoices into the accounting system
Medium
~4 hrs/week
NEXT
AI-generated customer quotesPricing judgement is the owner's edge and the margin is thin. Automating this would cost you money.
High
Unclear
NOT YET

That last row matters as much as the first four. Being told what not to automate is usually worth more than another idea for what to build.

What it costs

$490. And you get it back.

$490+ GST

One flat fee, wherever you are in Victoria. It covers the session, the written summary, and a follow-up call to walk you through it.

If you commission any project with us within 90 days, the $490 comes straight off the invoice. Go ahead and the discovery costs you nothing. Don't, and you still keep the summary — it's yours, and you're welcome to hand it to someone else.

FEE$490 + GST
INCLUDESSession, written summary, follow-up call
CREDITEDOff any project within 90 days
SUMMARYWithin a week
COMMITMENTNone
After the discovery

Then we get your team actually using it.

Most businesses don't need a new platform. They need the people already there to know how to use the tools they're already paying for.

01 / TRAINING

Workshops

Short, practical sessions built around your own work — real prompts for the jobs your team actually does, not a generic AI 101.

On siteHands-onYour workflows
02 / TRAINING

Playbooks

Written guides for the workflows that matter to you, so the knowledge stays in the business when someone leaves.

DocumentedYours to keep
03 / TRAINING

On-call support

Someone to ask when it doesn't do what you expected. Monthly, no lock-in, cancel when you don't need it any more.

MonthlyNo lock-in
Questions

The things everyone asks first.

Because ChatGPT hasn't watched your team work. It'll give you a competent list of things businesses like yours could automate — and it won't tell you that your real bottleneck is one person re-keying numbers between two systems every afternoon. That's the bit you're paying for.
It comes straight off the project invoice, as long as you commission something within 90 days. If you go ahead, the discovery has cost you nothing.
Then we tell you that, in writing, and you've saved a great deal more than $490. It happens — some businesses are already running lean and the honest answer is to leave things alone.
No. The summary is yours whatever you decide. Take it to another developer, do it in-house, or sit on it for a year. There's no obligation attached to it.
The session runs as long as it needs to — it depends on how many people we need to talk to and how tangled things are. The written summary lands within a week either way.
The owner or manager, plus whoever actually does the day-to-day work. The second group matters more than the first. If we only talk to management we'll get the process as it's supposed to run, not as it does.
No. Discovery is observation and conversation only — nothing is connected, nothing is installed and no data leaves your business. Access only comes up later if you decide to build something.
No, and most of the businesses we sit with aren't. Starting from nothing is easier, not harder — there are no half-finished tools to work around.
Let's talk

Start with a conversation.
Not a proposal.

Tell us roughly what your business does and where the week goes. If a discovery session isn't the right first step for you, we'll say so.

LOCATIONMelbourne, AU
FEE$490 + GST
CREDITEDOff any project within 90 days
SUMMARYWithin a week
RESPONSE TIMEWithin 1 business day